Enabling Medical Specialists to Succeed

Practice Management & Marketing
Made Easy

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ConsultantCare provide an end to end, back office service solution for medical specialists.

At ConsultantCare, we understand the challenges you face and provide an unrivalled end-to-end service solution to meet them.

Leaving you free to do what’s best for you…and for your patients.

Having the whole back office function under ‘one roof’ allows the medical specialist to have peace of mind that their practice will run smoothly and enables ConsultantCare to develop the practice alongside the specialist.

MEETING YOUR NEEDS

A steady stream of patients. Minimal administration. Quality downtime. As a medical specialist it’s where you want to be.

But times have changed.

A complex healthcare sector. Intensifying competition. Empowered patients. Factors combining to challenge your focus on patients and your lifestyle.

Working as a medical specialist used to be straight-forward – you collected your notes, saw your patients, dictated your instructions and returned to your outside life.

But today you face an increasingly complex marketplace and intensifying competition for patients who are now better informed, highly demanding and empowered to make their own choices.

Success now demands more management and administration, ongoing marketing and PR activity and enhanced patient communications. Let’s face it – it’s more like running a business than a practice.

How can you possibly manage all this and retain your focus on patient care?

Well relax. At ConsultantCare we’ve got it all covered.

With us, you gain peace of mind that your practice will evolve with the market, that all your office management needs will be met and that you have a partner optimising the patient journey and actively supporting the growth of your practice.

Leaving you free to do what really matters – caring for patients.

OUR SERVICES

  • Secretarial and Administration

    Full-time secretarial personnel & cover Transcription of patient letters and instructions within 24-48 hoursEnsuring tests/investigations/review appointments are scheduledReservation of operations and theatre timeDirect communication with patients

  • Finance

    Immediate & Accurate Billing of your Fees Electronic billing to Medical insurers as per fee schedules Ensuring patients are completely updated on costs and fees

  • Marketing & PR

    Marketing/PR/Social Media (External): Marketing your ‘brand’ appropriately to ensure your presence, skills, reputation and overall representation is maximised both online and offline Business Quarterly Reports/Presentation/Analytics (Internal): Presenting quarterly reports with a full breakdown of your practice and business activity over the previous quarter

  • Recruitment & HR

    With all personnel supporting the running of your practice employees of ConsultantCare, we completely absorb all responsibility for recruitment and HR matters Relationship growth with your Practice Manager – Your relationship with your Practice Manager is critical to the seamless running and development of your business without the need for a personal medical secretary

  • Customer Liaison

    Patient Journey: We understand the importance of your relationships with your patients and make extensive provision to ensure 100% patients satisfaction (See Patient Journey section for more information) Insurance Company liaison: We maintain close communication with insurance companies regarding all aspects of their connection with your patients and payments

WHO WE ARE

At the core of ConsultantCare day-to-day operations are our Practice Managers and our Hub Centre Team.
Every client is assigned a dedicated Practice Manager who fully understands their specialism.
Their primary role is to act as the key contact point for you and your patients.

SOME OF THE BENEFITS

0hrs
average turn around on typing
0%
or lower of bad debts
0%
potential increase on Practice size
0%
of all calls answered

PARTNERS

TESTIMONIALS

“Consultantcare provides an outstanding modern secretarial, administrative and business support to my private practice. “

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Simon Taggart, Consultant Chest & General Physician

“ConsultantCare coordinate all aspects of my private patient work, allowing me to dedicate more of my time to patient care.”
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Dr Steve Shaw, Consultant Cardiologist & Heart Failure Specialist

“Since joining Consultantcare 5 years ago , I have peace of mind about the management of my private practice.”
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Mr Yakubu Karagama, Consultant ENT Surgeon

“The whole team at Consultantcare (and especially Jayne and Fiona) have provided excellent support for my private practice since I joined them a year ago.”
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Dr Neil Davidson, Consultant Cardiologist

“Consultantcare has been a perfect fit. It has allowed me to focus all of my energy on delivering excellent patient care in the knowledge that I have a great team behind me.”
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Mr Jay Goswamy, Consultant ENT Surgeon

“The team at Consultantcare provide a comprehensive practice management package with highly experienced secretaries and managers to assist consultants in providing the best possible care to patients.”
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Dr John Crampton MA MD FRCP, Consultant Gastroenterologist